The Code Administration Code of Practice (CACoP) is established to improve consistent and transparent ways of working between energy industry Code Administrators. The CACoP Forum meets regularly to consider best practice in this area. The purpose of this website is to present relevant documentation to energy code users in a single repository
This privacy notice sets out the basis on which we will process information, including personal data, you provide to us or that we collect for the purposes of carrying out duties and functions.
Gemserv was appointed by the CACoP Members to develop and maintain the CACoP Website.
Full company details of Gemserv are as follows:
Name: Gemserv Limited, Company number 04419878
Registered office address: 8 Fenchurch Place, London, EC3M 4AJ
We will only use personal data when the law allows us to. Most commonly, we will use personal data in the following circumstances:
We have set out below, a description of all the ways we plan to use personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are, where appropriate.
Type of data
|Email address||To keep you updated with our newsletter||Consent||For the duration of CACoP services, unless you unsubscribe|
|Full name, Email address, Subject, Message||To respond to queries received on our website contact us form||Legitimate interest to respond to queries||6 years|
|Session hash (PHPSESSID)||Used to authenticate users on the website||Duration of session|
|Google Analytics (_ga)||Used to understand how users navigate through our website. The service is provided by Google||Two years|
|Google Analytics (_gat)||Used to understand how users navigate through our website. The service is provided by Google||10 minutes|
|wp-settings-1, wp-settings-time-1||These cookies are required by our website software and do not store personal data.||1 year|
We then use the information gathered to compile reports to improve the functionality and user experience of our website. All information collected is anonymous.
Please also see our cookie banner for more information on the type of cookies processed and retention periods.
Any personal data we hold will be stored for only if it is required to fulfil the purposes above, including for the purposes of satisfying any legal, regulatory or reporting requirements.
We do not transfer your personal data outside the UK or European Economic Area. We ensure that all contracts with third parties or service providers we use, include limitations on international transfers of personal data.
We will use technical and organisational measures to safeguard personal information from being accidentally lost, used or accessed in an unauthorised manner, altered or disclosed. In addition, we limit access to personal data to those employees and third parties who have a business need to know. They will only process personal data on our instructions and they are subject to a duty of confidentiality.
Additionally, we have put into place procedures to deal with any suspected data breach and will notify you and the supervisory authority of a breach, where we are legally required to do so.
We will not share any data with a third-party except:
We require third parties to respect the security of personal data and treat it in accordance with the law. Additionally, we do not allow third parties to use personal data for their own purposes and only permit them to process your data for specified purposes and in accordance with our instructions.
Under certain circumstances, you have certain rights under data protection laws in relation to your personal data which are as follows:
You can write to us to request access to your personal information and exercise any other rights. Please see contact information in ‘Contact Us’ section.
Where you exercise certain rights, including to request access, correction, rectification, restriction or erasure of personal data, we may require proof of your identity before responding to any request from you. This is to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.
We will respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
We keep this policy under regular review and may be amended by us at any time. Any updated version of this policy will be published on our website.
This policy was last reviewed on 26/10/2021.
If you have any specific questions related to this privacy notice, our privacy practices or would like to exercise your rights, please email us at email@example.com.